|
General | ||
|
Home
|
Scheduling an appointment: We will try to get you an appointment that is convenient for you. Over 600 appointment hours per week. Open M-F 8:30a-6p Saturday 8:30a-7p. Client Forms
Sick Clients: you must be free of any contagious illness (flu / cold / virus / bacterial infection) for at least 48 hours prior to receiving services. Cancellation policy: 72 hour notice of cancellation on all services required. You will be charged the full amount of the services for a no show. No shows for gift certificate appointments will forfeit gift certificate. Changes to appointment day or dropping services within the the 72 hour window is considered a cancellation. Payment Methods: Cash, Check, Visa, MasterCard, Discover, and American Express. Gift Cards: Can be purchased by telephone or ordered online and are non-refundable. All gift cards have an expiration date of 12 months. Please note that we adhere to expiration limits. We are not responsible for lost or stolen cards. Pre-Paid Appointment Policy: Pre-paid appointments are treated as gift card purchases. No refunds will be issued for cancelled prepaid appointments. If the appointment was cancelled with proper 72 hour notice then a gift card will be issued for the prepaid amount. Active Military Discounts with valid ID: 10% off services. College Student Discount with valid ID: 5% off Services. Gratuity: Is not included with the price of any package or service and is at your own discretion. We are often asked what is customary. The industry average is 15-20%. A mandatory 15% gratuity will be added to groups of 4 or more. Groups: All groups of 4 or more are required to prepay appointments at time of scheduling and will receive a 10% group discount (excludes any sales, or other discounts). Groups of four or more require a minimum 15% gratuity. Cancellations with 72 hours notice will receive a gift card for the cancelled portion. Small Children: No children under the age of 7 are allowed at the spa in any capacity. This is in consideration of our other guests.
(Read Guest Comments and add yours)
| |
|
254-848-9989 |